Industries/Professional Services

Operating AI™ for Professional Services

AI for Professional Services

Deliver more. Admin less. Win bigger.

Professional services firms succeed by deploying human expertise at scale. Operating AI™ automates the administrative and operational work that consumes billable capacity — so your professionals can focus on client delivery.

The Challenge

What holds professional services companies back

AI operational systems for consulting, accounting, law, and professional services firms — automating client onboarding, time and billing, project delivery, and business development.

  • 01Time capture and billing that's always behind
  • 02Client onboarding processes that are slow and inconsistent
  • 03Proposal preparation consuming senior time
  • 04Knowledge management that scales poorly
  • 05Business development tracking across partners
  • 06Resource utilization visibility that's always stale

Solutions

How Operating AI™ solves it

01

Client Onboarding Automation

Document collection, engagement letter execution, KYC/AML verification, system setup, and kickoff scheduling automated from client acceptance to project start.

02

Time and Billing Intelligence

Time capture reminders, billing review workflows, invoice generation, and AR follow-up automated — improving realization rates and cash flow.

03

Knowledge and Expertise Management

Firm knowledge, methodologies, templates, and client work products indexed and searchable — reducing time to find information and improving consistency.

04

Business Development Intelligence

Pipeline tracking, proposal analytics, relationship mapping, and business development reporting automated — giving firm leadership complete pipeline visibility.

AI Agents

Agents deployed for Professional Services

Sales Agent
Operations Agent
Finance Agent
Knowledge Agent
HR Agent
Reporting Agent

In Practice

Professional Services use cases

01

New Client Onboarding

From signed engagement letter to active project — document collection, account setup, team assignment, kickoff scheduling, and welcome communication automated end-to-end.

02

Weekly Time and Billing Review

Time entries are automatically reviewed for completeness, WIP reports generated, billing decisions facilitated, and invoices drafted — reducing billing cycle time from weeks to days.

03

Proposal Factory

RFPs and proposal requests are processed with AI-assisted scope development, pricing assembly, relevant experience and case study identification, and document formatting.

04

Utilization and Capacity Reporting

Real-time utilization, realization, capacity by practice, and forward-looking resource requirements compiled automatically for operations and staffing decisions.

Outcomes

Professional Services outcomes

Real results from Operating AI™ deployments across middle market companies.

20%

Improvement in realization rate

50%

Faster client onboarding

3x

More proposals per business development professional

15%

Increase in billable utilization

Integrations

Integrated with your industry stack

Operating AI™ connects natively with the systems your business already uses.

NetSuite
Sage Intacct
BigTime
Mavenlink
Salesforce
Microsoft 365
Clio
Thomson Reuters
CCH Axcess
Karbon

Implementation

How we build your Professional Services AI OS

01

Assess

02

Architect

03

Build

04

Adopt

05

Operate

06

Optimize

FAQ

Frequently asked questions

Yes. Operating AI™ supports fixed-fee, time-and-materials, retainer, and hybrid billing models. Project milestones, budget tracking, and billing triggers are configured per engagement type.

Get started

Build your Professional Services AI OS

Talk to a specialist who understands professional services operations.