Resources / Proof

Case Studies

Operating AI™ in action

Manufacturing quoting and supply chain case study
Professional services billing transformation case study
Distribution operations automation case study
Healthcare revenue cycle case study
SaaS customer success scale case study
Financial services compliance automation case study

Manufacturing: Quoting and Supply Chain Intelligence

A $45M custom manufacturer reduced quote turnaround from 5 days to 8 hours by connecting their estimating system, ERP, and material pricing feeds through an AI-powered quoting workflow. The Operations Agent now monitors supply chain exceptions and sends automated vendor communications — eliminating 12 hours of coordinator time per week.

Professional Services: Finance and Billing Transformation

A 200-person consulting firm reduced their billing cycle from 18 days to 4 days by automating time entry review, WIP reporting, and invoice generation. The Finance Agent now processes AR collections automatically, improving DSO from 52 to 31 days within six months of deployment.

Distribution: Order Management and Customer Service

A $60M distributor automated 85% of inbound order processing and reduced customer service headcount growth while handling 40% more order volume. The Operations Agent handles EDI order processing, the Customer Support Agent manages tracking inquiries, and the Reporting Agent delivers daily operational KPIs automatically.

Healthcare: Revenue Cycle and Administrative Automation

A multi-specialty medical group deployed AI automation for prior authorization management, patient communication, and revenue cycle operations — reducing authorization denials by 28% and improving clean claim rate to 94%. Administrative staff time freed was redeployed to patient-facing care coordination.

FAQ

Frequently asked questions

Yes. For qualified prospects, we arrange reference calls with customers in your industry and size range. Reference availability is coordinated through your sales conversation.

Get started

Ready to start your AI transformation?

Talk to an Operating AI™ specialist about your business.